Returns & Exchanges

At Coco Mats N More, we want you to be completely satisfied with your purchase. If your order doesn't meet your expectations, we offer a straightforward return process for most items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team with your order number and details regarding the item you wish to return to receive a Return Authorization number.

• 2.
  Package Your Item

  Carefully pack the unused product in its original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.

• 3.
  Ship the Return

  Affix the provided shipping label or address the package to our returns center, then drop it off at your nearest authorized carrier location.

• 4.
  Receive Refund or Exchange

  Once our warehouse inspects and approves the returned item, we will process your refund to the original payment method or ship out your requested exchange.